What Jotform is
Jotform is an online form builder that needs no coding. Forms can use your own logo, fonts and colors, and it offers conditional logic, online payments, reports and workflow automation.
A newsletter operator could use it for signups, surveys and paid forms. It has 150+ integrations with email marketing services, CRMs and cloud storage.
It also offers AI Agents that handle chat and phone conversations.
Who it is for
More than 40 million users around the world use Jotform. Bronze is aimed at startups and freelancers, Silver at growing businesses and Enterprise at large organizations.
A newsletter operator who wants a signup form, reader survey or paid form can use it. Operators who need many team members on one account would look at Enterprise, since the other plans are single user.
What you can do with it
Jotform is a form builder that needs no coding. Forms can carry your own logo, fonts and colors. It includes conditional logic, online payment collection, report generation and workflow automation.
Payments cover selling products, accepting fees and taking donations. Signed documents, file uploads and, on Gold, HIPAA features are also included. The Starter plan also allows 10 payment submissions and 10 signed documents a month. Gold raises those to 1,000.
Plans and pricing
The plans are Starter, Bronze, Silver, Gold and Enterprise. Starter is free. Bronze is $39 a month, or $408 a year. Silver is $49 a month, or $468 a year. Gold is $129 a month, or $1,188 a year. Each step up raises the limits on forms, submissions and storage.
Gold adds custom domains and enterprise-level support. Enterprise has custom pricing and adds SSO, admin controls, data residency and dedicated support.
What it works with
Jotform has more than 150 integrations with email marketing services, project management boards, CRMs and cloud storage apps.
Each higher plan raises the cap on payment submissions and signed documents, which matters if you collect paid signups. Jotform also offers AI Agents that handle chat and phone conversations.
Things to know before you choose
Starter has 5 active forms, 100 submissions a month and Jotform branding. Bronze, Silver and Gold remove branding. Custom domains are on Gold. Starter, Bronze, Silver and Gold are each single user.
Subscriptions renew until canceled. On cancellation the paid plan stays active until the next billing date, then the account moves to Starter. Downgrades apply lower limits right away.
At a glance
From the company's own pages. Prices and plans change, so confirm on their site.
- What it does
- Builds forms with conditional logic, payments, reports and workflow automation.
- Used for
- Collecting signups, survey answers and payments.
- Free plan
- Yes. Starter is $0, with 5 active forms, 100 submissions a month and Jotform branding.
- Starting price
- Bronze is $39 a month, or $408 a year, with 25 active forms and 1,000 submissions a month.
- How it charges
- A subscription billed monthly or yearly by plan, with limits on forms and submissions.
- Works with
- 150+ integrations with email marketing services, project management boards, CRMs and cloud storage.
- AI features
- AI Agents for chat and phone conversations with a knowledge base. Limits vary by plan.
- Key features
- Conditional logic, online payments, signed documents, file uploads, reports, workflow automation, custom logos and fonts, and AI Agents for chat and phone.
- Plans
- Starter (free, 5 forms), Bronze (25 forms, branding removable), Silver (50 forms), Gold (100 forms, custom domains, HIPAA features), Enterprise (multi-user, SSO, data residency).
- Support
- 24/7 customer support is offered generally, with enterprise-level support on Gold and dedicated support on Enterprise.
- Last checked
- October 10, 2026
Questions operators ask about Jotform
Does Jotform have a free plan?
Yes. Starter is free, with 5 active forms and 100 submissions a month, and Jotform branding.
What does Bronze cost?
$39 a month, or $408 a year. It allows 25 active forms and 1,000 submissions a month.
What happens if I cancel?
The paid plan stays active until the next billing date, then the account moves to Starter.
Does it have AI?
Yes. AI Agents handle chat and phone conversations. Agent data is not used to improve its services.
How many people can use one Jotform account?
Starter, Bronze, Silver and Gold are single user. Enterprise is a multi-user team environment.
What are the limits on the free plan?
Starter allows 5 active forms, 100 submissions a month and 10,000 form views a month. It also has 100 MB of upload space and Jotform branding.
What happens when I upgrade or downgrade?
Upgrades take effect right away, and you pay the prorated difference. Downgrades also take effect right away, and unused value becomes an account balance for future invoices.